Terms of Use

1. Agreement to these Terms

By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

If you are agreeing on behalf of a company or other organization, you represent that you have authority to bind it, and “you” means that organization.

2. Who may use the Services

You must be at least 18 years old to create an account. By using the Services you represent that you are.

The Services are offered in the United States and Latin America. They are not offered in, and are not directed to, the European Economic Area, the United Kingdom, or Switzerland. You may not use the Services if you are barred from doing so under applicable sanctions or export laws.

3. Your account

You agree to:

• Provide accurate information when you register, and keep it current
• Keep your credentials confidential and not share your account
• Tell us promptly at security@bootupstudios.ai if you suspect unauthorized use
• Take responsibility for everything that happens under your account

You are responsible for activity under your account, including actions our AI takes at your direction, except to the extent the activity results from our own failure.

Communications from us

We send service messages about your account, security, billing, and your projects. These are part of the Services and you cannot opt out of them while your account is open. We may also send occasional product updates; you can opt out of those at any time by using the unsubscribe link or emailing us. Text messages are separate and entirely optional — see our SMS page.

4. Organizations and authorized users

An organization — an employer, university, accelerator, or similar — can buy seats and assign them to people. If you use the Services through an organization:

• The organization is responsible for paying for its seats and for how its members use the Services
• Its owners and administrators can invite, suspend, and remove members, and can change what seat you hold
• They can see certain information about your use of the Services. Section 6 of our Privacy Policy sets out exactly what.
• Losing your seat ends your access to that organization. It does not delete your account, and projects you own remain yours.

An organization can be administered through a shared link and password. Anyone holding both has the powers of the organization's owner, including deleting the organization, transferring ownership, and managing billing. The organization is responsible for keeping those credentials secure and for everything done with them.

Organization owners and administrators represent that they are authorized to act for the organization and to invite the people they invite.

5. The Services, and changes to them

The Services currently include:

• AI-assisted business idea generation, business plans, and week-by-week timelines
• AI chat and configurable AI teammates that can act in apps you connect
• Scheduled and recurring AI tasks
• Lead research and shortlisting
• A hub of funding and support opportunities
• Optional text-message access to the assistant
• Organization management, seats, and usage reporting

We are actively developing the Services and may add, change, or remove features. We will not make a change that materially reduces a paid feature you are currently paying for without giving you notice and the ability to cancel.

We aim to keep the Services available but do not guarantee uninterrupted access. Maintenance, third-party outages, and events beyond our control can interrupt them.

6. Plans, credits, and usage limits

The Services are offered on a free plan and on paid plans. AI actions consume credits. Different actions cost different numbers of credits, based on what they cost us to run — generating a full timeline costs considerably more than a single chat reply.

Each plan includes a credit allowance measured over a rolling 24-hour window and a rolling 7-day window. Both apply. A window begins when you first spend credits in it and resets once that period has elapsed — allowances do not accumulate from one window to the next.

When you reach an allowance, AI actions are declined until the window resets or until you buy extra credits. Your current allowance and consumption are shown in Settings → Usage.

Allowances are operational settings, not a guaranteed volume of output. We may adjust them as model costs change. If we reduce the allowance on a paid plan you are currently on, we will give you notice and you may cancel.

7. Billing, renewal, and cancellation

Automatic renewal

Paid plans renew automatically. When you subscribe, you authorize us and our payment processor to charge your payment method the then-current fee at the start of each billing period — monthly or annual, as you selected — until you cancel. The price, billing interval, and renewal date are shown before you buy and in Settings.

Cancelling

You can cancel at any time from the billing portal linked in Settings. Cancellation takes effect at the end of the billing period you have already paid for. You keep paid access until then, and you are not charged again.

Refunds

Fees are non-refundable except where a refund is required by law. We do not refund partial billing periods, unused credits, seats you stop renewing, or periods during which you did not use the Services. Deleting your account cancels your subscription immediately and does not produce a refund for the remainder of the period.

Seats

Organizations pay per seat. Adding seats takes effect immediately and is charged pro rata on the next invoice. Reducing seats takes effect at the end of the current billing period — the seat stays usable until then and no refund is issued. The organization chooses which members lose a seat; those members move to the free plan and keep their accounts.

Price changes, failed payments, and taxes

• We may change prices. We will give you at least 30 days' notice before a change affects you, and it takes effect on your next renewal. If you do not accept it, cancel before then.
• If a payment fails we may retry it and may suspend or downgrade paid access until it succeeds.
• Fees exclude taxes. You are responsible for any sales, use, VAT, or similar taxes, except taxes on our income.

8. Extra credits

If you reach your allowance you can buy extra credits as a one-time purchase. Extra credits are used only after your plan allowance for the current window is exhausted.

• Extra credits do not expire
• They belong to you personally and are never billed to an organization
• They are non-refundable, have no cash value, and cannot be transferred or exchanged for money
• Unused extra credits are lost if you delete your account

9. Promotional codes and trials

We sometimes issue promotional codes, join codes, and trial access, including through partners and accelerator programs. These are subject to any terms stated when they are issued, are personal to the recipient, and have no cash value.

A trial gives you the associated plan for a stated period. When it ends your account reverts to the free plan unless you have subscribed. We may withdraw or void a code that is duplicated, resold, obtained through misrepresentation, or otherwise misused.

10. AI features and their limits

The Services use large language models operated by third-party providers. You should understand three things about what they produce.

• It can be wrong. AI output can be inaccurate, incomplete, out of date, or confidently invented — including citations, figures, deadlines, contact details, and legal or financial statements. We do not warrant that any output is accurate or fit for any purpose.
• It is not professional advice. Nothing the Services produce is legal, financial, tax, accounting, medical, or investment advice. Consult a qualified professional before acting on anything material.
• You remain responsible. Review output before you rely on it, publish it, send it to anyone, or make a decision with it. Decisions you take are yours.

You may not use AI output as a substitute for a qualified professional in any situation where an error could cause death, personal injury, or serious financial, legal, or environmental harm, nor for any use requiring regulatory approval we have not obtained.

Similar prompts can produce similar output for different users, so output is not necessarily unique to you. As between you and us, you own the output you generate, to the extent it is capable of ownership — bear in mind that in some jurisdictions purely AI-generated material may not attract copyright protection.

We may select the model used for a given feature and change it as models improve.

11. Authorizing AI to act in your connected apps

You can connect third-party apps and instruct our AI teammates to act in them on your behalf. Depending on the app and what you have connected, that can include reading and sending email, creating and sharing documents and files, creating and modifying records, posting publicly, sending messages, and deleting content.

By connecting an app, you authorize us to take those actions at your direction. Some higher-risk actions ask you to confirm first. You can also schedule tasks that run unattended and choose, when you set one up, whether that task may take higher-risk actions without asking you each time.

You are responsible for actions taken under this authorization, including messages sent, content published, and data changed or deleted — and for making sure that using the Services this way is permitted by the third-party app's own terms and by any policy that applies to the account you connected. AI can misinterpret an instruction. Grant unattended authority only where you accept that risk, and disconnect an app in Settings to revoke access at any time.

12. Your content

You own your content. That includes your business ideas, plans, timelines, notes, conversations, uploaded files, and the output you generate.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, and process your content, and to send it to our service providers, solely to operate and provide the Services to you. This licence ends when you delete the content or your account, except for copies retained as described in our Privacy Policy.

You are responsible for your content: that you have the rights to it, that it does not infringe anyone else's rights or break the law, and that you have any consent needed for personal information within it.

Do not upload sensitive data. The Services are not designed for health records, government identifiers, financial account numbers, biometric data, precise geolocation, or information about children, and are not suitable for data regulated under HIPAA, GLBA, PCI DSS, or similar regimes. Do not submit it.

13. Information you collect about other people

Our lead-research features search public sources on your instruction and can return personal information about individuals — names, email addresses, phone numbers, addresses, social profiles, photographs, and biographies — together with AI-generated descriptions and relevance scores. If you save that information, we store it in your project on your behalf.

You decide what to search for and what to keep, so you are responsible for that information. You act as its controller and we act on your instructions. You agree that:

• You have a lawful basis to collect, store, and use it, and will comply with all applicable privacy, anti-spam, and marketing laws — including the CAN-SPAM Act, the Telephone Consumer Protection Act, and any equivalent law where the person is located
• You will not use the Services to build lists of, or profile, children, or to collect sensitive categories of personal information
• You will honour requests from those people to access, correct, or delete their information, and will delete records from your projects when required
• You will not use the Services to send unsolicited bulk messages, or to harass, stalk, or intimidate anyone

You will indemnify us for claims arising from your collection or use of this information, as set out in Section 22. If someone contacts us about information you hold, we may pass their request to you and may remove records to comply with the law.

14. Third-party services

The Services rely on third parties — cloud hosting, AI model providers, a payment processor, a messaging provider, an integration provider, and a web-search provider — and let you connect apps of your own choosing.

Your use of a connected app is governed by that app's own terms and privacy policy. We are not responsible for third-party services, their availability, or what they do with data you direct us to send them. A third party changing or withdrawing its service may change or remove functionality here.

15. Acceptable use

You agree not to:

• Break the law, or infringe anyone's intellectual property, privacy, or other rights
• Generate or distribute content that is unlawful, defamatory, harassing, hateful, or sexually exploitative, or that depicts minors inappropriately
• Generate malware, phishing content, or instructions for weapons or other serious harm
• Impersonate anyone, or misrepresent AI-generated content as human-authored where that would deceive someone to their detriment
• Send spam or unsolicited bulk messages, whether through connected apps or otherwise
• Probe, scan, or test the security of the Services, or try to reach accounts, data, or systems that are not yours
• Interfere with the Services, evade usage limits or rate limits, or share an account to circumvent seat pricing
• Scrape or bulk-extract data from the Services, or use them to train a competing AI model
• Reverse engineer, decompile, or disassemble the Services, except where that restriction is unenforceable by law
• Resell or sublicense the Services without our written permission

If you find a security vulnerability, report it privately to security@bootupstudios.ai rather than exploiting it. We support coordinated disclosure.

16. Beta and experimental features

Some features are marked beta, preview, or experimental, and some app connectors are available only to a limited audience while we test them. These are provided as-is, may be changed or withdrawn at any time, may not work reliably, and are excluded from any commitment we make elsewhere in these Terms.

17. Our intellectual property

The Services — including the software, interface, design, text, graphics, and the Bootup Studios name and logo — belong to us and our licensors and are protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services under these Terms. We reserve all other rights.

If you believe content on the Services infringes your copyright, email team@bootupstudios.ai identifying the work and the material, with your contact details and a statement that you have a good-faith belief the use is unauthorized. We remove infringing material and may terminate repeat infringers.

18. Feedback

If you send us ideas, suggestions, or feedback, we may use them for any purpose without obligation or compensation to you. You are not required to send us feedback, and we will not treat it as confidential.

19. Suspension and termination

You may stop using the Services at any time, cancel a paid plan from Settings, and delete your account from Settings → Account. Deleting your account is permanent: it removes your projects, plans, conversations, saved leads, and uploaded files, cancels any paid subscription immediately, and cannot be undone. If you own an organization, transfer or delete it first.

We may suspend or limit your access if we reasonably believe you have breached these Terms, if your account poses a security or legal risk, or if payment fails. Where practical we will tell you first and give you a chance to put it right; where the risk is serious or immediate we may act first and tell you after.

We may terminate your account for a material breach that is not cured within a reasonable period, or if we stop offering the Services — in which case we will give reasonable notice and refund any prepaid fees covering the period after termination.

On termination your right to use the Services ends and we may delete your content in line with our Privacy Policy. Export anything you want to keep before you delete your account. Sections 12 to 14 and 17 to 26 survive termination.

20. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, secure, or error-free, that AI output will be accurate or reliable, or that the Services will produce any particular business result. Bootup Studios does not guarantee that you will raise funding, win customers, or succeed in business.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

21. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BOOTUP STUDIOS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES — INCLUDING ANY RELIANCE ON AI OUTPUT OR ANY ACTION TAKEN BY AN AI TEAMMATE IN A CONNECTED APP — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS.

These limits do not apply to liability that cannot be excluded by law, including for fraud, or for death or personal injury caused by negligence. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

22. Indemnification

You will defend, indemnify, and hold harmless Bootup Studios and its officers, directors, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising out of:

• Your content, or your use of the Services
• Your collection, storage, or use of personal information about other people, including lead data (Section 13)
• Actions taken in a connected app under authority you granted (Section 11)
• Your breach of these Terms or of any law or third-party right

We will notify you of any such claim and may participate in the defence with counsel of our choosing. You may not settle a claim in a way that imposes an obligation on us without our written consent.

23. Dispute resolution and arbitration

Please read this section carefully. It affects your legal rights.

Talk to us first

Before starting a formal proceeding, send a written description of the dispute and the relief you want to team@bootupstudios.ai. We will try in good faith to resolve it. Either of us may begin a formal proceeding if it is not resolved within 60 days.

Binding arbitration

Except as set out below, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator decides all issues, except that a court decides whether the class-action waiver below is enforceable.

Arbitration is conducted in Delaware or, at your election, in the county where you live, by telephone or video, or on documents alone. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court with jurisdiction. We will pay filing and arbitrator fees to the extent the AAA rules require, and will not seek our legal fees from you unless the arbitrator finds your claim frivolous.

Class-action and jury-trial waiver

You and we each waive the right to a jury trial and to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may award relief only to the individual party seeking it. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies to all other claims.

What is excluded

Either of us may bring a claim in small-claims court if it qualifies, and either of us may seek injunctive or other equitable relief in court to protect intellectual property or to stop unauthorized access to the Services.

How to opt out

You can opt out of arbitration. Email team@bootupstudios.ai with the subject line "Arbitration Opt-Out" and your account email, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms, and we will not hold it against you.

24. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Where a dispute is not subject to arbitration, you and we submit to the exclusive jurisdiction of the state and federal courts located in Delaware. Nothing here deprives you of the protection of mandatory consumer-protection laws where you live.

25. Changes to these Terms

We may update these Terms. We will change the "Last updated" date above and, for material changes, give you notice in the product or by email at least 30 days before they take effect. Continuing to use the Services after that means you accept the updated Terms. If you do not accept them, stop using the Services and cancel your plan.

26. General

• Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about the Services, and replace any earlier agreement on that subject.
• Severability. If any provision is unenforceable, it is limited or removed to the minimum extent necessary and the rest stays in force.
• No waiver. Not enforcing a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither of us is liable for a delay or failure caused by events beyond reasonable control.
• Notices. We may send notices to your account email or show them in the product. Send notices to us at team@bootupstudios.ai.
• No third-party beneficiaries. These Terms create rights only between you and us.
• California residents. You may report a complaint to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

27. Contact us

Questions about these Terms? Email team@bootupstudios.ai.

Security reports: security@bootupstudios.ai

Bootup Studios Inc.